Extreme Casino Privacy Policy

At Extreme Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or use any of our services. By accessing and using our platform, you agree to the terms described in this document. We encourage you to read it carefully to understand your rights and our obligations as your data controller.

1. Who We Are

Extreme Online Casino is operated by Anden Online N.V., a company registered under number 138316 at Kaya Richard J. Beaujon Z/N, Curaçao. We hold a Curaçao eGaming licence (no. 1668/JAZ), authorised and regulated by the Government of Curaçao, with an active application listed with the Curaçao Gaming Authority (CGA). As the data controller, we are responsible for ensuring that all personal information you provide is handled lawfully, fairly, and transparently.

2. Information We Collect

When you register, log in, or interact with our services — including when you complete the casino extreme login process or claim a casino extreme no deposit bonus — we may collect the following categories of personal data:

2.1 Registration and Identity Data

  • Full name, date of birth, and gender
  • Email address, phone number, and residential address
  • Username, password, and account preferences
  • Government-issued identification documents for verification purposes

2.2 Financial and Transaction Data

  • Payment method details (Visa, Mastercard, Bitcoin, Ethereum, and others)
  • Deposit and withdrawal history, including amounts and currencies (USD, EUR, BTC)
  • Records of bonus redemptions, including casino extreme bonus codes and coupon usage
  • Cashback and comp points activity linked to your VIP Lounge tier

2.3 Technical and Usage Data

  • IP address, browser type, device identifiers, and operating system
  • Pages visited, time spent on site, and navigation patterns
  • Game session logs, including wagering activity and outcomes
  • Cookies and similar tracking technologies (see Section 6 below)

2.4 Communications Data

  • Messages sent to our support team via live chat or email
  • Responses to surveys, promotions, or referral programmes
  • Records of bonus code inquiries, including extreme casino coupon codes and free spin requests

3. How We Use Your Information

We use the data we collect for several legitimate purposes. At ExtremeOnline Casino, we are committed to processing your information only when there is a valid legal basis to do so. Our primary purposes include:

  • Account management: To create and maintain your account, verify your identity, and process your casino extreme login securely
  • Service delivery: To provide access to our full game library, including slots, live dealer games, progressive jackpots, and table games powered by Realtime Gaming (RTG) and SpinLogic
  • Bonus administration: To process and validate claims for our casino extreme no deposit bonus codes, free chip offers, cashback rewards, and the casino extreme 1000 free spins promotions
  • Payments processing: To handle deposits and withdrawals across all accepted methods, including cryptocurrency transactions
  • Legal compliance: To meet our obligations under applicable anti-money laundering (AML) and Know Your Customer (KYC) regulations
  • Responsible gaming: To monitor account activity and enforce player protection measures where necessary
  • Marketing communications: To send you relevant promotional offers — including casino extreme free spins, Sunday Wonder Spins updates, and tournament announcements — where you have provided consent
  • Customer support: To respond to your queries through our 24/7 live chat and email support channels

4. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, in order to deliver our services effectively, we may share certain information with trusted partners. Here at ExtremeOnlineCasino, we work with:

  • Payment processors: Including providers handling Visa, Mastercard, Google Pay, Apple Pay, Neosurf, Interac, and various cryptocurrency networks
  • Game providers: SpinLogic Gaming (RTG) and Vegas Live for live dealer content
  • Identity verification services: Third-party KYC and AML compliance platforms
  • Regulatory authorities: The Curaçao Gaming Authority and other relevant bodies when legally required
  • Analytics and security providers: Services that help us detect fraud, maintain platform stability, and improve user experience

All third parties we engage are contractually obligated to protect your data and use it solely for the purposes we specify.

5. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Our Extreme Online Casino records — including transaction history, bonus redemptions such as casino extreme no deposit bonus codes today, and KYC documents — are typically kept for a minimum of five years following account closure, in accordance with anti-money laundering regulations. Where data is no longer required, we securely delete or anonymise it.

6. Cookies and Tracking Technologies

Our ExtremeOnline Casino website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site performance. We use the following types of cookies:

  • Essential cookies: Required for the website to function, including maintaining your session after extreme casino login
  • Analytics cookies: Help us understand how players navigate our site and which features are most popular
  • Marketing cookies: Used to deliver relevant promotional content, including extreme casino bonus codes and personalised offers
  • Preference cookies: Store your language, currency, and display settings

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our platform.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We at Extreme Online Casino respect and uphold these rights, which may include:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your data, subject to legal obligations
  • The right to object to or restrict certain types of processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@casinoextreme.eu. For escalated concerns, you may also reach our management team at pitboss@casinoextreme.eu or submit a formal complaint to complaints@casinoextreme.eu.

8. Data Security

We implement robust technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our ExtremeOnlineCasino platform uses industry-standard encryption, secure server infrastructure, and regular security audits. All RNG outcomes are certified by SpinLogic, and our payment processes are handled through verified, secure gateways. Despite these measures, no online transmission can be guaranteed to be entirely risk-free, and we encourage you to use strong passwords and keep your login credentials confidential.

9. Restricted Countries and Eligibility

Our services are not available in all jurisdictions. We do not knowingly collect or process data from individuals in countries where online gambling is prohibited or where we are not licensed to operate, including but not limited to the United Kingdom, France, Germany, Australia, and the Netherlands. If you access our platform from a restricted region, you do so at your own risk, and we reserve the right to close your account and retain data as required by law.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational structure. When we make material changes, we will notify you via email or a prominent notice on our website. At Extreme Online Casino, we recommend reviewing this policy periodically to stay informed about how we protect your data. Continued use of our services following any update constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. Our ExtremeOnline Casino support team is available 24/7 via live chat on our website or by email at support@casinoextreme.eu. We aim to respond to all privacy-related enquiries promptly and thoroughly.